Saturday, December 25, 2010

Unwelcome Phone Calls from 888-729-1134?

Browsing through the various websites dedicated to fighting unwelcome telemarketing calls, I found complaints regarding the number 888-729-1134. The complaints seem to be about unauthorized charges on credit cards, which is pretty serious.

The number of reports on this number on 800notes, everycall, CallerFinder, PhoneOwner, and PostCallNotes got me curious about who these people are. So, I did a search at TollFreeNumbers to see what I could find out about these people and this is what I found:
888-729-1134 In Use since 2010 with TimeShift (aka Onebox) 323-817-3220
The phone number 323-817-3220 is the customer service number for OneBox, which is a company that describes itself thusly:
Onebox is owned and operated by j2 Global Communications (NASDAQ: JCOM), the makers of eFax®. Onebox provides a comprehensive suite of outsourced virtual phone, fax and email services for small businesses and individuals around the world. With nearly 60 stae-of-the-art features to choose from, Onebox is designed to make peoples' lives easier. 
The Onebox virtual PBX phone system enables small businesses to sound like a Fortune 500 company - without the dramatic associated expense. Onebox is your own virtual office assistant that puts you in control of all of your communication needs. It answers your calls with a professional greeting and forwards them to you wherever you are. Onebox also offers the finest in online fax services, voicemail to email, as well as audio/web conferencing.
We pride ourselves on offering five-star customer service and dedicated to our goal of saving your business time and money. Contact one of our representatives today to see what Onebox can do for you.
So, it seems that the people calling from 888-729-1134 recently bought their number from OneBox. Like any company, OneBox should have a customer service department and finding their contact information was easy on their website and this makes it convenient for people to contact them with any complaints they might have about a phone number registered through their company.

Corporate Headquarters

j2 Global Communications
6922 Hollywood Blvd.
Hollywood, CA 90028
323-860-9200 

Sales:

Call 888-OK-ONEBOX  (888-656-6326)
Email: sales@onebox.com

Customer Service:

In U.S., Call 866-761-8108
Outside of U.S., Call 323-817-3203
Email: support@onebox.com

For the sake of full disclosure, I do feel obligated to point-out that OneBox has been accused of corporate misbehavior itself and you can find links to articles discussing those accusations here. I cannot personally vouch for the accuracy of the accusations, but I felt it necessary to provide a link to them.


Duane Browning
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